DocKneestands firmly behind the quality and effectiveness of our product with acomprehensive 30-day satisfaction guarantee. We understand that individualresponses to pain relief solutions can vary, which is why we want you toexperience DocKnee without financial risk. If you're not completely satisfiedwith your purchase for any reason within 30 days of receipt, simply contact ourcustomer service team to initiate our hassle-free return process for a fullrefund of your purchase price (excluding shipping costs).Our commitment to customer support extends farbeyond our return policy. The DocKnee customer experience team consists ofspecially trained representatives who understand both the product's technicalaspects and the challenges of living with knee pain. This unique combinationallows them to provide personalized guidance based on your specific situationand needs. Support is available through multiple channels including phonesupport (available 9am-8pm EST Monday through Friday), email assistance withresponses typically provided within 24 hours, and live chat on our website forimmediate help with product selection or application techniques
